FAQs

Following a successful order, please expect a confirmation email. You will also receive an update email when your order goes into production. Once your order ships, we will send a third email with your tracking information.

The most recent information on your order is always available via the receipt link provided in our email correspondence, or by retrieving your tracking information.

If you did not receive the status update emails, please check your spam folder or promotions tab in case it was redirected there.

Still no emails? Please contact us for further assistance.

When we ship your order, you will receive an email with your tracking information. Please allow 24 hours for shipping information to update on the website.

Track your order
Enter your order number and email address to get the most up to date information on your order.

If your order has not yet gone into production (you’ll receive an email when that happens), you can still make changes to the size and color of any product in your order. Please send us an email with your order number along with the desired changes, and we will edit the order for you.

You may also change the shipping address, by emailing us, or via the receipt link provided in our email correspondence. From there, hit the “update address” button under your shipping info, enter new shipping information, and click “Update.”

Unfortunately, we cannot modify orders once they have gone into production.

Please refer to our exchange policy and our return policy for information regarding returns and refunds.

 

X